• 888-306-0902

  • annicea1976@yahoo.com

ohio_back

QUESTIONS & ANSWERS

Frequently Asked Questions

While the specific recommended attire is described in the individual tour descriptions, travelers should always wear comfortable shoes and use sunscreen, a sun hat and sunglasses in locations with ample sun.

Because some tours book up well in advance of the tour departure date, we recommend reserving your excursions as far in advance as possible. This will give you the best chance of reserving your first choice in each of the ports.

No. Although the cruise lines would like you to believe that independent tours carry this risk, all of our tour operators are well aware of your ship's departure time, and our tours are designed to get you back to the ship with time to spare. One of our tour developers worked onboard cruise ships for 16 years, and not once did a passenger on one of his sailings miss the ship because an independent tour was late getting back to the ship. In the extremely unlikely event you were to miss the ship due to one of our tours, we guarantee that we will pay the full cost of your meals, hotel, and transportation to the next port of call, and we will handle all of your arrangements for you.

If you know which tours you want to take, you can reserve them directly through our web site by adding them to your shopping cart and checking out just like you would do with a typical online purchase. If you are uncertain which tours you would like to take or want some advice or guidance on your tours, we encourage you to contact one of our Shore Excursion Experts during our regular business hours of 9:00 a.m. - 6:00 p.m. Monday - Friday Eastern Standard Time.

YES. We guarantee that our prices are the lowest you can find. If you find a lower price for a tour we offer, we will match it. The Price Match Guarantee will not apply if the cheaper offer is obtained via a limited time promotion, promo code, cash back, coupon, voucher or member's discount.

We know that your time in port is one of the most important parts of your vacation, so we take our commitment to deliver great shore excursions very seriously. That's why shore excursions are our only business. We carefully select only the best tour operators in each port, and, because we are not trying to reserve excursions for thousands of people at a time, in many cases we are able to choose tour providers who carry much smaller groups of travelers on more intimate, personalized experiences. Because we know that it can be confusing to choose the best tour in each port, we have a staff of shore excursion experts available to answer your questions and provide suggestions on the best tour options to meet your individual needs. And we stand behind the tours we deliver.